2018-10-16 Assurance of the IT client mode in the First Level Support - End User Support; Incident- and Change Management (via ticket, mail and phone)

First Level IT Support (m/f)

Dienstort Wien Wien Unternehmen Iventa. The Human Management Group
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Beschäftigungsart Vollzeit Position ohne Personalverantwortung Gehaltsangabe 23.890,00 € /brutto Jetzt online bewerben

First Level IT Support (m/f)

Iventa. The Human Management Group am 10.11.2018 in Wien

Our partner is a market research company with a global presence. To strengthen the team they are looking for a dedicated personality for the Vienna office.

First Level IT Support (m/f)

Job Responsibilities:

  • Assurance of the IT client mode in the First Level Support - End User Support
  • Incident- and Change Management (via ticket, mail and phone)
  • Maintenance and usage of the IT Helpdesk Systems
  • Installation and commissioning of software, operating system and updates within the software distribution
  • Network- and User Management
  • Administration of IT resources and systems
  • Maintenance and care of IT Assets


  • Deep knowledge in Microsoft Operating System Windows 10
  • Good knowledge in Microsoft Server 2016, MS Active Directory for User- and Resource Management
  • Fundamental customer- and service orientation
  • Good communication skills, target oriented way of working, reliability, commitment and ability to work in a team
  • Good command of English (German is an advantage)
  • Know How in Linux/Unix is desirable

What our client offers:

  • Flat hierarchies, an open corporate culture and a very pleasant working atmosphere
  • Modern office in a central location with state-of-the-art infrastructure
  • An exciting job in a global company
  • Various training and internal development opportunities

The annual gross salary starts from EUR 23.890,- and depends on the specific experiences and qualifications.

We are looking forward to receiving your resume via,
quoting the ref. no. 56746/ST.
Iventa Wien Melisa Hadzimuratovic, Tel: +43 (1) 523 49 44 - 284

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