2018-09-06 Managing orders and the corresponding processes (including stocks, logistics, credit, overdue, complaints, etc.); Playing a key role in figuring

Customer Service Representative (m/f)

Dienstort Wien Wien Unternehmen Iventa. The Human Management Group
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Beschäftigungsart Vollzeit Position ohne Personalverantwortung Gehaltsangabe 33.000,00 € /brutto Jetzt online bewerben

Customer Service Representative (m/f)

Iventa. The Human Management Group am 19.09.2018 in Wien

Our customer, a global woodfibre company, is the leading European producer in its business field. The product portfolio consists of papers, biomaterials as well as biochemicals. Innovation, high-quality, customer orientation and strong expansion characterize the company. Now we are looking for the following position in Vienna.

Customer Service Representative (m/f)

Sales Office Mediterra

Your responsibilities:

  • Managing orders and the corresponding processes (including stocks, logistics, credit, overdue, complaints, etc.)
  • Playing a key role in figuring out logic puzzles
  • Developing and maintaining professional relationships with customers
  • Taking charge, solving all customer issues and capturing insights in CRM
  • Delivering fast and easy services
  • Optimizing business margin contribution throughout inquiry to cash cycle
  • Supporting external sales in developing new business
  • Analyzing, evaluating and turning opportunities into business

Your profile:

  • High school diploma or university degree is required
  • Expertise in guiding customers to a solution
  • Excellent interpersonal and customer-oriented skills
  • Committed, adaptive and initiative personality
  • Experience in driving change and adapting new tools
  • Fluent in English, German language skills are an advantage
  • Strong professional competence in order to demonstrate expertise
  • Analytical, organizational and decision making skills

Our benefits:

  • Flexible working hours
  • Very good infrastructure and public accessibility
  • Canteen and further social benefits
  • Annual gross remuneration of EUR 33.000,- (or higher - depending on your professional qualifications and experience)

We are looking forward to receiving your resume via,
quoting the ref. no. 56674/ST.
Iventa Graz Mag. Cornelia Steiner, Tel: +43 (316) 90 80 10 - 457

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