Social Media Coordinator (m/f)

Dienstort Wien Unternehmen Wunderman PXP GmbH
Beschäftigungsart Vollzeit Position ohne Personalverantwortung Gehaltsangabe 28.000,00 € /brutto Jetzt bewerben

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Social Media Coordinator
(SCC, Social Command Center)

Job Purpose

Audience insight sit at the heart of what we do and we feel that these insights should define a brand's communications through every touch point.

The role exists to support the insights offering for Wunderman Social, using a range of technologies (including social listening and reporting) to deliver actionable insights that will inform brand and social strategies for our clients.

It's somewhat of a hybrid role that involves some getting your hands dirty, whilst also developing and evolving the direction of the social Insights within the wider team.

Role and Responsibilities

  1. Analytics
    • Monitoring and analysing online conversations using a listening platform to understand topics, volume and sentiment
    • Managing and owning a range of social technologies and tools to deliver actionable insights from social
    • Delivering audience understanding, trends and insight that will inform creative and strategic thinking
    • Providing competitor, product and category insights to the rest of the team that can be leveraged through social marketing via social landscape reports
    • Preparation of monthly and ad hoc reports including audience insights, campaign results, content performance etc.
  2. Content
    • Gather content from Western Europe AHQ & global – identify local content gaps, and work with marketing team to put together content calendars for social media accounts
    • Target audience marketing and evaluating suitability of media and content for different social media channels
    • Translate English content into social media suitable Austrian-German
    • Communication of promotions, campaigns, incentive programs and events
    • Close collaboration with media agency on paid social campaigns and always on paid.
    • Some community management
  3. Relationship Management & Social Media/Selling Expertise
    • Consulting for Social Media and Social Selling for the local market, helping to train and guide client in being active within Microsoft guidelines
    • Offer insights & advice on the local social landscape to identify potential opportunities
    • Facilitate collaboration on social between teams within the organisation. Implement social strategies as well as local and global campaigns
    • Liaising with local PR to align communication efforts
    • Playing a critical role in the social team across Western Europe. Sharing best case examples and presenting findings to ensure knowledge sharing across the community.

Core Skills

Technical: 30%

  • Working experience with social media monitoring tools like Sprinklr, Visible, radian 6, brand watch, etc. buzz monitoring, listening, content publishing and property monitoring.
  • Some Excel skills, segmenting data and building dashboards
  • Experience creating or curating content

Business: 20%

  • Solid knowledge and experience in social media, social selling, social media marketing and social media advertising
  • Experience writing reports and delivering actionable insights from social - ability to translate data into easily understood results and recommendations

Managerial: 20%

  • Good decision-making skills
  • Ability to play leading role while working collaboratively
  • Understanding of project controls and delivering within time constraints
  • Strong connector, good at building relationships with clients and other stakeholders
  • Ability to manage numerous projects at any one time

Interpersonal: 30%

  • Excellent brainstorming and problem-solving skills
  • Good oral communication skills
  • Excellent presentation skills
  • Copy writing skills
  • Excellent people skills
  • Client facing
  • Attention to detail


  • Native German speaker (Austrian German)
  • Bachelor's Degree
  • Preferred: Minimum 2 years of experience in marketing or business analytics setting
  • Preferred: Minimum 2 years of experience in an online/social marketing

And the legal obligation: in line with the collective agreement, we offer a salary starting
at 28.000.- for a 40-hour working week. However, the final salary will depend on your
qualifications and experience.

Please send your application in english to:

Wunderman PXP Gmbh
Laimgrubengasse 14
1060 Wien

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Social Media Coordinator (m/f)

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