Retail Operations Expert

Dienstort Wien Unternehmen Raiffeisen Bank International AG
Arbeitgeber entdecken
Beschäftigungsart Vollzeit Position Projektleitung Gehaltsangabe 60.000,00 € /brutto Jetzt bewerben

Are you open to new ideas, do you value creative freedom and live for cultural diversity? Do you desire mutual trust and responsibility? Would you like to work in a bank that has grown over 125 years and is active as a leading commercial and investment bank in Austria and Central and Eastern Europe (CEE)? Then you’ve found just the right place at Raiffeisen Bank International (RBI). 

Retail Operations Manager (m/f)

Your tasks:
  • Recent project experience 
  • Experience in customer facing businesses with E2E processes 
  • Knowledge and awareness of FS compliance, security and regulatory issues
  • Working in a team environment with Business Process Owners, Technical Architects during process development and implementation 
  • Working in an Agile/Scrum team environment desirable
  • Assignments
  • Conduct assessments of core banking processes (accounts, cards and/or loans) in CEE banking environment
  • Identify together with local teams efficiency opportunities (e.g. automation, digitisation) along end-to-end process value chains screened
  • Drive/help in developing implementation planning of opportunities shortlisted 
Your qualifications:
  • 6-8 years work experience in financial services with a focus on process assessment for optimisation as well as implementation/integration skills 
  • Proficiency in retail accounts, cards and/or loan processes - orgination & maintenance
  • Ability to work in "consultant mode" - project based with strong execution & delivery skills, high propensity to travel demonstrated
  • "Digital literacy" -  e.g. knowledge of state of the art technologies/capabilities, industry best practices, etc. 
  • Able to design a "transition path" with initiatives/roadmap derived from assessment
  • High command of English 
Your benefits:
  • Join our dynamic and motivated team in one of the leading banking groups in Austria and Central and Eastern Europe
  • EUR 60.000,- annual gross salary incl. overtime – additional payment according to skills and experience
  • Work-Life balance due to variable working hours 
  • State of the art learning and development opportunities
We are looking forward to receiving your online application!
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Retail Operations Expert

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